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[EN]General conditions

The use of trademarks, logos and other distinctive signs, including reproduction on other Internet sites, by unauthorized third parties is prohibited.
The contents of the Site (texts, graphics, images and animations) are protected by copyright: therefore, their reproduction and publication in any form without written authorization is therefore prohibited.


EverFlow is a trademark of CX2 srl

IDENTIFICATION OF THE SELLER

The seller is CX2 srl, Registered office: Zona Artigianale 7 Quero Vas (BL), VAT number and Fiscal Code: 01204730251

ORDERS

Orders on our site can only be carried out by adults and once the order is completed you will automatically receive a summary email with the billing and shipping data and the items purchased with the relative prices. Receipt of the order confirmation by email does not establish the signing of any contract. The start of the contract between CX2 and the customer takes place when you receive the email that the goods have been sent and the issue of the sales receipt / invoice.

CX2 has the possibility to accept or refuse any order it will receive. In the latter case you will be contacted directly and we will refund the total amount of the order.

If you need an invoice you must contact us before placing your order

PRODUCT INFORMATION

When the customer sends the order from the site, he has in effect purchased the products in our electronic catalog.

The technical data sheet accompanying the product may not be complete and exhaustive regarding the specifications of the article itself. The image accompanying the product is indicative of the same, which could undergo changes over time.

CX2 strives to keep as many items available as possible to ensure next day shipping. If this does not occur, the customer will be contacted and informed about the necessary time.

No responsibility can be attributed to CX2.

RECEIPT OF THE ORDER

CX2 communicates the correct receipt of the order by sending a copy of the order to the e-mail address supplied by the customer.

This confirmation message will re-propose all the data entered by the customer who undertakes to verify its correctness and to promptly communicate any corrections.

By placing the order on the site, the customer declares to have read the conditions of sale, the proposed payment methods and the entire purchase procedure.

BILLING

Each order placed on the site is converted into an invoice when the ordered material is entrusted to our courier and a copy will be sent by e-mail to the customer.

The prices shown on the site include VAT for shipments to Italy and other EEC countries. Any transport costs will be added separately.

Once the invoice has been issued, it cannot be changed or canceled.

PAYMENTS

Once you have entered all the desired items in the cart and filled in all the fields for shipping and for issuing the invoice, you will be prompted to choose the preferred payment method and you will have the possibility to choose between PayPal and Credit Card. For payments by bank transfer, write to everflow.mtb@gmail.com.

SHIPMENTS

Shipments are made on Tuesdays and Thursdays, if the item is not immediately available for shipment, the customer will be informed via email.

RETURNS AND REPLACEMENTS

The right of withdrawal, regulated in accordance with the law by Legislative Decree n. 206 of 06/09/2005, provides the right to withdraw from the purchase contract for any reason with the return of the purchased product and the receipt of the relative refund. This right can only be exercised by the customer-consumer, or the natural person who purchases the goods for purposes not related to his professional activity and who therefore does not indicate a VAT number in the order form. To exercise this right, the customer must send the request to everlow.mtb@gmail.com, within 14 working days from the date of delivery of the goods.

In cases where the item that arrives at our office is damaged, used or has missing parts of the original packaging, the return will not be recognized and will be returned to the buyer with the shipping costs borne by the latter.

If once you have received the goods from the courier you have noticed that it is different from the desired one, it is possible to replace the item by writing to everflow.mtb@gmail.com